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Privacy Policy

Last Updated: May 8, 2025

1. Introduction

This Privacy Policy explains how Railway Media Limited (“we,” “us,” “our,” or “Railway Media”) collects, uses, and protects your personal information when you visit our website or use our services. We respect your privacy and are committed to protecting your personal data in accordance with Hong Kong’s Personal Data (Privacy) Ordinance.

2. Information We Collect

2.1 Information You Provide to Us

We may collect the following types of personal information when you engage with our services:

  • Contact information (name, email address, phone number, business address)
  • Billing and payment information
  • Account credentials
  • Communications and correspondence with us
  • Website content and preferences
  • Marketing campaign requirements and objectives

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address and device information
  • Browser type and version
  • Operating system
  • Referral source
  • Length of visit and page views
  • Navigation paths
  • Timing, frequency, and pattern of service use

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Service Provision

  • To provide and maintain our services
  • To process transactions and manage your account
  • To communicate with you about your website or marketing campaigns
  • To respond to your inquiries and support requests

3.2 Business Operations

  • To improve and personalize our services
  • To develop new products and services
  • To conduct data analytics and track marketing effectiveness
  • To protect our website and services from unauthorized access or activities

3.3 Marketing and Communications

  • To send you service updates and notifications
  • To provide you with news and promotional materials (where you have opted in)
  • To conduct surveys and gather feedback

4. Legal Basis for Processing

We process your personal data based on:

  • Performance of our contract with you
  • Our legitimate business interests
  • Your consent (where applicable)
  • Compliance with legal obligations

5. Data Sharing and Disclosure

5.1 Service Providers

We may share your information with third-party service providers who help us deliver our services, including:

  • Hosting providers
  • Payment processors
  • Marketing and analytics platforms
  • Customer relationship management systems

5.2 Business Transfers

If Railway Media is involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.

5.3 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Cookies and Tracking Technologies

8.1 Cookies

Our website uses cookies and similar tracking technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings.

8.2 Types of Cookies We Use

  • Essential cookies: Necessary for the website to function
  • Analytical cookies: Help us understand how visitors interact with our website
  • Marketing cookies: Used to track visitors across websites for marketing purposes

9. Your Rights

Under Hong Kong’s Personal Data (Privacy) Ordinance, you have the right to:

  • Access your personal data
  • Correct inaccurate personal data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing
  • Data portability (where technically feasible)

To exercise these rights, please contact us using the details provided below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

11. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than Hong Kong. These countries may have different data protection laws. When we transfer your personal data outside of Hong Kong, we ensure appropriate safeguards are in place to protect your information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

15. Complaints

If you are concerned about our handling of your personal data, you have the right to make a complaint to the Office of the Privacy Commissioner for Personal Data in Hong Kong.