Privacy Policy

Last Updated: April 3, 2026

1. Introduction

This Privacy Policy explains how Railway Media Limited (“we,” “us,” “our,” or “Railway Media”) collects, uses, and protects your personal information when you visit our website or use our services. We respect your privacy and are committed to protecting your personal data in accordance with Hong Kong’s Personal Data (Privacy) Ordinance.

2. Information We Collect

2.1 Information You Provide to Us

We may collect the following types of personal information when you engage with our services:

Contact information (name, email address, phone number, business address)
Billing and payment information
Account credentials
Communications and correspondence with us
Website content and preferences
Marketing campaign requirements and objectives

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

IP address and device information
Browser type and version
Operating system
Referral source
Length of visit and page views
Navigation paths
Timing, frequency, and pattern of service use

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Service Provision

To provide and maintain our services
To process transactions and manage your account
To communicate with you about your website or marketing campaigns
To respond to your inquiries and support requests

3.2 Business Operations

To improve and personalize our services
To develop new products and services
To conduct data analytics and track marketing effectiveness
To protect our website and services from unauthorized access or activities

3.3 Marketing and Communications

To send you service updates and notifications
To provide you with news and promotional materials (where you have opted in)
To conduct surveys and gather feedback

4. Legal Basis for Processing

We process your personal data based on:

Performance of our contract with you
Our legitimate business interests
Your consent (where applicable)
Compliance with legal obligations

5. Data Sharing and Disclosure

5.1 Service Providers

We may share your information with third-party service providers who help us deliver our services, including:

Hosting providers
Payment processors
Marketing and analytics platforms
Customer relationship management systems

5.2 Business Transfers

If Railway Media is involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.

5.3 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Cookies and Tracking Technologies

8.1 Cookies and Your Choices

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website performance.

You can control or disable cookies at any time by adjusting your browser settings. Please note that disabling essential cookies may affect the functionality of the website.

Where required by applicable law, we will obtain your consent before placing non-essential cookies (such as analytical or marketing cookies) on your device.

8.2 Types of Cookies We Use

Essential cookies: Necessary for the website to function
Analytical cookies: Help us understand how visitors interact with our website
Marketing cookies: Used to track visitors across websites for marketing purposes

8.3 Analytics Opt-Out

We may use third-party analytics providers to understand how users interact with our website. You may opt out of certain analytics tracking by adjusting your browser settings or by using available opt-out tools provided by the analytics provider.

9. Your Rights

Under Hong Kong’s Personal Data (Privacy) Ordinance, you have the right to:

Access your personal data
Correct inaccurate personal data
Request deletion of your personal data
Object to processing of your personal data
Request restriction of processing
Data portability (where technically feasible)

To exercise these rights, please contact us using the details provided below.

9.1 Your Choices and Opt‑Out Options

We respect your right to control how your personal data is used. You may opt out of certain data uses as described below.

Marketing Communications

You may opt out of receiving promotional emails and marketing communications at any time by:

Clicking the “unsubscribe” link in any marketing email we send; or
Contacting us at jeffrey@railwaymedia.org with your request.

Please note that opting out of marketing communications will not affect service-related or transactional emails necessary to manage your account or services.

Cookies and Tracking Technologies

You may control or disable cookies in several ways:

Adjust your browser settings to refuse or delete cookies.
Use any cookie preference banner or consent tool available on our website (if applicable).

Please note:

Disabling essential cookies may impact website functionality.
Disabling analytical or marketing cookies may reduce personalization.
You may still see advertisements after opting out, but they may be less relevant to your interests.

Analytics and Advertising Tracking

If we use third-party analytics or advertising providers, you may opt out of certain tracking by:

Adjusting your browser privacy settings.
Using opt-out tools provided by advertising platforms.
Installing browser extensions that block tracking technologies.

Opting out of personalized advertising does not mean you will stop seeing advertisements — it means the ads may be less tailored to you.

Withdrawal of Consent

Where we rely on your consent to process your personal data, you may withdraw your consent at any time by contacting us at:

jeffrey@railwaymedia.org

Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.

Exercising Privacy Rights

To request:

Access to your personal data
Correction of inaccurate data
Deletion of your personal data
Restriction of processing
Objection to processing

Please contact us at:

Email: jeffrey@railwaymedia.org
Address:
9/F Amtel Building
148 Des Voeux Road Central
Hong Kong

We will respond to your request in accordance with applicable data protection laws.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

11. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than Hong Kong. These countries may have different data protection laws. When we transfer your personal data outside of Hong Kong, we ensure appropriate safeguards are in place to protect your information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: jeffrey@railwaymedia.org
Address: 9/F Amtel Building, 148 Des Voeux Road Central, Hong Kong

15. Complaints

If you are concerned about our handling of your personal data, you have the right to make a complaint to the Office of the Privacy Commissioner for Personal Data in Hong Kong.